Home can't upgrade to Pro, Pro can't to upgrade to home. If the order is not shipped in time, it will be shipped within 8 hours at the latest or send email to emily@cdks.top
If the key does not work, Please contact livechat on website or take a screenshot, and your order number reply to our email(emily@cdks.top), we will definitely deal with it, please wait patiently.if you purchase office 2016/2019 please setup.office.com to download app. if office2021 please click here download